KEY ACCOUNT MANAGER FOR BOXPI
Start ASAP
Full-time
Regular employment contract / Monthly salary 1800€ - 2200€
Košice, Slovakia (job with occasional home office)
What will your day look like?
- Prospecting new e-commerce clients in the region and building a network (including participation in events and speaking engagements);
- Onboarding clients in collaboration with technical consultants;
- Understanding client needs and tailoring services to deliver an exceptional customer experience;
- Managing client relationships (phone calls, meetings, events) and communicating and negotiating with carriers;
- Acting as the first point of contact for troubleshooting and issue resolution;
- Co-developing products and services by bringing and executing innovative ideas;
- Applying a lean approach: iteratively building and delivering value quickly;
- Improving stakeholder and IT delivery processes in collaboration with product owners;
- Analyzing the market and users, working with data, and making decisions based on business impact.
Who are we looking for?
- Strong ability to move fast, execute efficiently, and deliver value to customers;
- Lean mindset, results-driven approach, and willingness to go the extra mile;
- Experience in e-commerce, SaaS, or a software company (e.g. Sales Consultant, Account Manager, or Customer Success Manager);
- Proven experience with stakeholder management and defining product roadmaps;
- Technology enthusiast with a data-driven mindset and focus on growth;
- Ability to think strategically at the company level while maintaining attention to detail at the team level;
- Strong interest in e-commerce, with a passion for learning and personal development;
- Entrepreneurial experience is a plus;
- English language - B1.
Hiring process
1
Let us know about yourself and send us your CV. We carefully review each resume, and every candidate receives a response from us. If you meet our expectations, we will invite you for the first round of interviews.
2
If the interview goes well, you´ll receive a case study to complete, so we can see how you approach the given problem. You will get a closer look at the tasks you would be performing in this position.
3
The creators of the best case studies will have the opportunity to present their ideas in the final round of the selection process. If we find a good fit on both sides, we look forward to working together. We provide feedback to all candidates!
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We're always on the lookout for talented individuals and will reach out if a suitable opportunity arises in the future.