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CUSTOMER CARE AGENT SK&CZ

Start ASAP

Full-time

Regular employment contract / Monthly salary 45 700 UAH - 55 800 UAH
Freelance contract / Hourly rate 305 UAH  -  406 UAH

Uzhhorod

What will your day look like?

  • Respond to emails, phone calls;
  • Assist with placement of orders, refunds, or exchanges;
  • Checks the status of orders and solves the issues of the orders;
  • Work with team leader of customer care to ensure proper customer service is being delivered. 

Who are we looking for?

  • Excellent communication skills and a strong command of local language;
  • Call center or customer service experience preferred;
  • Customer orientation and ability to adapt/respond to different types of characters;
  • Native  Ukrainian language, knowledge of english language min. B2. 

Hiring process

1
Let us know about yourself and send us your CV. We carefully review each resume, and every candidate receives a response from us. If you meet our expectations, we will invite you for the first round of interviews.
2
If the first interview goes well, you will be invited for the final round of the selection process. If we find a good fit on both sides, we look forward to working together. We provide feedback to all candidates!

Excited to catch up with you

Olena Andrushchak

Olena Andrushchak

Medior Recruiter

Richard Parev

Richard Parev

Head of Customer Care (CZSKCOM-DE-ITA)

Marta Kos

Marta Kos

Head of Customer Care (HU-SI-UA-PL-WB-EB)

Kristína Hobľáková

Kristína Hobľáková

Customer Care Director

Róbert Čižmár

Róbert Čižmár

COO

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We're always on the lookout for talented individuals and will reach out if a suitable opportunity arises in the future.

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