CUSTOMER CARE AGENT WITH HUNGARIAN LANGUAGE
Start ASAP
Full-time
Regular employment contract / Monthly salary 1200€ - 1400€
Freelance
contract / Hourly rate 8,50€ - 10€
Košice, Slovakia (job with occasional home
office)
What will your day look like?
- Responding to customer inquiries via email and phone calls in a timely and professional manner;
- Assisting customers with placement of orders, refunds, and exchanges;
- Investigating and resolving customer issues and complaints;
- Providing product information and support;
- Proactively communicating with customers to ensure their satisfaction;
- Collaborating with other departments to resolve customer issues;
- Tracking customer interactions and feedback to identify areas for improvement.
Who are we looking for?
- Excellent communication skills and a strong command of local language;
- Call center or customer service experience preferred;
- Customer orientation and ability to adapt/respond to different types of characters;
- Hungarian language C1, English language B2.
Hiring process
1
Let us know about yourself and send us your CV. We carefully review each resume, and every candidate receives a response from us. If you meet our expectations, we will invite you for the first round of interviews.
2
If the first interview goes well, you will be invited for the final round of the selection process. If we find a good fit on both sides, we look forward to working together. We provide feedback to all candidates!
Excited to catch up with you
Didn't find the position you're looking for?
Send
us your CV anyway!
We're always on the lookout for talented individuals and will reach out if a suitable opportunity arises in the future.