Start ASAP
Full-time / Contract

Fixed monthly salary from 2 200 to 2 400 € (Quarterly bonus up to 3000 €)

Italy (remote work)


Hello, there! We are GymBeam and our vision is to build the largest fitness & health food platform and be among the top 3 biggest players in all markets of Europe. We currently operate in 14 EU markets, have been awarded as the "eshop of the year" in several countries, and have millions of customers who share our passion for fitness and health.


Gymbeam has been growing since its very beginning in 2014 and now we are eager to enter the Italian market and bring its customers our proven products in the field of sports nutrition, healthy foods and sportswear. If you want to become the face of our Italian success story and help us become a major e-commerce player throughout Italy, this is the opportunity for you!

WHAT WILL BE YOUR JOB?

The first phase of "launch":

  • Preparing for market opening in the areas of logistics, customer care, market research and language localization (translations);

  • Identifying marketing & sales channels, marketplaces, approaching first influencers, and defining the overall brand identity of Gymbeam in Italy.

The second phase of "growth":

  • Managing all operations within the country, this includes B2C and B2B revenue growth plan, direct determination of strategy for channels, such as influencer marketing, retail, B2B, pricing policy, in order to achieve revenue growth, ROI channel,% new customers, and customer retention;

  • Cooperating with the Regional Country Manager (RCM) and marketing department regarding the global brand strategy and performance;

  • Actively looking for new growth opportunities, such as new types of customers, new channels and new product verticals;

  • Supervising the execution of local marketing activities in online and "offline", such as content acquisition, community management, influencer marketing, PR and collaboration;

  • Constantly improving local customer experience, including logistics, payment options, web communication, by using the collection of customer feedback and defining steps to improve NPS and CSAT online and in the retails;

  • Leading a local team consisting of customer care, assistant country manager, marketing specialist, influencer coordinator and B2B and pricing activities;

  • Ensuring the local team collaborates effectively and that resources are optimally allocated in order to drive revenue growth;

  • Supervising the delivery of daily activities to customers regarding communication, delivery, translations for marketing purposes and the e-shop itself;

  • Monitoring and controlling expenses and budgets.

WHO ARE WE LOOKING FOR?

  • At least 2-3 years of experience with leading people in a country manager role in the e-commerce industry, in marketing, business development or other relevant fields;

  • Fluent in English and Italian language;

  • Results-driven, with a proven track record of developing, launching and managing business endeavors in the Italian market, while delivering demonstrable growth;

  • Versatile skill-set, including but not limited to operations, business development, and marketing;

  • Deep insights in the Italian market and consumers;

  • Able to balance data-driven decision-making and communications with a strong empathy for the customer and instinct for the market;

  • Demonstrated leadership skills in building, managing and motivating high-performing teams;

  • Excellent organizational and negotiating skills; a proven ability to work in a matrix organization and effectively influence colleagues;

  • Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills;

  • A passion for the health industry, lifestyle and a desire to create opportunities that will change lives through well-managed sport exercising, full of energy and style.